Overview
Mahakal Telecom ("we", "us", or "our") operates mahakaltelecom.com. We understand that your privacy is critical, and this document details our policies regarding the collection, use, and safe protection of personal info when using our e-commerce store.
Information We Collect
When you complete checkouts, purchase custom skins, or sign in to track packages, we collect:
- •Full Customer name and contact information (phone, email)
- •Accurate Shipping and Billing addresses
- •Payment info (processed via PCI-DSS compliant Razorpay APIs)
- •Device logs, IP addresses and browser details for optimization
- •Order transactions history and skin configurations parameters
How We Use Your Information
- •To efficiently pack, fulfill, and ship your orders
- •To dispatch tracking details via WhatsApp, SMS or email notifications
- •To solve support issues or return requests promptly
- •To design a cleaner, faster e-commerce catalog layout
- •To verify payment signatures and prevent fraud alerts
Data Security
We deploy industry-grade SSL encryption and secure firewalls to guard your credentials. Account credentials are encrypted. Transaction gates are fully managed by Razorpay, meaning we never store card numbers or banking passwords on our local databases. We strictly never sell client information to third-party ad networks.
Cookies & Analytics
We use functional cookies to save shopping cart selections, remember authentication sessions, and gather site telemetry (using Vercel Web Analytics). You can restrict cookies via browser privacy options, though some payment gateways or styling templates might not load correctly.
Your Rights
You retain the absolute right to view, correct, modify, or permanently delete your account profile details. To request database removal, please email your query directly to our support coordinator at support@mahakaltelecom.com.
Need Immediate Assistance?
Our customer support team is active 24/7 to resolve return requests, privacy issues, or order updates.