7-DAY RETURN WINDOW
We offer a dedicated 7-day return policy from the date of delivery. If you are not completely satisfied with your purchase, you may initiate a return for a replacement or refund within this window.
Eligible Items for Return
- ✓Item must be unused and in original pristine condition
- ✓Original brand packaging must be fully intact
- ✓All original accessories, manuals, and gifts included
- ✓Must not show any signs of physical damage/misuse
- ✓Valid receipt or order proof must be provided
Non-Returnable Items
- ✕Custom-cut phone skins (once applied/printed)
- ✕Accidental liquid or physical damage caused by user
- ✕Products with tampered serial numbers or broken seals
- ✕Returns request submitted after 7 delivery days
- ✕Audio devices/earbuds used (due to hygiene reasons)
How to Initiate a Return
Get in Touch
Message us on WhatsApp at +91 6264211350 with details within 7 days.
Submit Media
Share your receipt or Order ID along with visual photos of the product.
Secure Return
We will coordinate a courier pickup or set a drop-off date at our store.
Receive Refund
Once inspected and approved, get your refund processed in 3–5 working days.
Refund Method
Approved refunds will be processed back to the original source payment account (UPI, Credit/Debit card, Netbanking, or Wallet). For Cash on Delivery orders, we will coordinate securely with you to refund via direct bank transfer or UPI within 3–5 business days from the inspection approval.
Need Immediate Assistance?
Our customer support team is active 24/7 to resolve return requests, privacy issues, or order updates.